When is influence really manipulation?

At each Thought Leaders Business School Immersion we're treated to a keynote presentation from a successful professional speaker.

In February we enjoyed a brilliant 90 minute presentation from one of my favourite speakers, and someone who has spent a lifetime thinking about the art of communication, Colin James. As a veteran of the professional speaking circuit and a communication expert, Colin's message was perfect for our room full of thought leaders.

Trimming the presentation down to a short excerpt was a real challenge given the amount of gold Colin shared ... but we've done it. I'm sure you'll find this piece about the distinction between influence and manipulation both humorous and enlightening.