Engaging my Business Manager


You might recall on day 29 I wrote a blog the good oil on getting a business manager for your practice. I’m thrilled to report that I’ve engaged Donna as my business manager. Donna has been my virtual assistant for a few months, and she’s been fantastic. When we started working together I told her what I was planning to do with my practice, and that I would be looking for a business manager when I got to green belt. At the time she was excited about the possibility of the role.

From my perspective it’s been a great way to get going. We’ve had a chance to get to know each other, and make sure we like working together. I know the quality of her work, how she responds to instructions, and how efficient and committed she is. I’ve also been able to ramp up her hours rather than having to take the hit of a full time employee in one go.

When I hit Green belt, and it was time to go from having ad hoc support from a virtual assistant to a business manager, I had no hesitation in telling Donna the job was hers if she wanted it. And fortunately she did. She is now training someone else to manage her VA business.

A business manager is much more than a glorified PA. Donna’s job is to run the practice, and she is my partner in hitting our sales targets and getting to black belt. She promotes what I do to people she comes across - I love that! Donna is also constantly looking for better ways to do things, and suggesting opportunities and solutions.

I’m already wondering how I got by without her.

If you are at yellow or green belt, and are thinking about engaging a business manager, let me know and I’ll shoot you the job description we’ve come up with. And let me know what you love about your team. You can leave your comments below.